".... doesn't surprise me that some parts of the organisation are so dysfunctional"
The "some parts" is worth bearing in mind. In my opinion, the mode of classifying or looking at a company like IBM as a single entity is plain wrong and outdated. Size, geographical distribution, org setup and variety of businesses they are involved in practically dictates that there will be no uniform culture in terms of management and performance.
The "some parts" is worth bearing in mind. In my opinion, the mode of classifying or looking at a company like IBM as a single entity is plain wrong and outdated. Size, geographical distribution, org setup and variety of businesses they are involved in practically dictates that there will be no uniform culture in terms of management and performance.