Hacker Newsnew | past | comments | ask | show | jobs | submitlogin
Amazon Flexes Its Muscles in Fight Against Publishers (nytimes.com)
136 points by kjhughes on May 23, 2014 | hide | past | favorite | 121 comments


Honest questions here...

What is supposed to happen here? This article and each of the others linked don't offer much beyond jabs at Amazon.

As far as I can tell, publishers are unhappy with Amazon - period. Two years ago the hot news was about Amazon pricing books too low [1]. Now at least part of the complaint is that Amazon isn't discounting enough and allowing prices to approach list price - which I assume is set by the publisher. Isn't that a publisher problem?

Also, this all reminds me of what we used to hear in the music industry - creators hurting because the label (publisher) they're contracted with is feuding and refusing to eat whatever compromise rather than pass it on directly or indirectly.

Would it be a terrible thing if Amazon pressured books into changing the same way iTunes changed music?

1: http://www.cnn.com/2012/04/11/tech/web/apple-lawsuit-cheaper...


> Now at least part of the complaint is that Amazon isn't discounting enough and allowing prices to approach list price

No, the claim is that they are doing that selectively, along with other things like directing people searching for a book to other publishers books, and extending the shipping time for the targeted publisher's physical books -- as means of discouraging purchases of the targeted publisher's physical books to create leverage on contract terms related to e-books.


Right.

Is there something specifically wrong with that sort of leveraging?

Businesses in the online and physical world negotiate all sorts of things selectively for their own benefit. Amazon doesn't give every publisher the same deal just like I'm sure publishers don't give every author the same deal.

There are multiple ways to get books published and multiple ways to sell them.

Amazon is big, and as one of the linked NYT articles says 'controls about a third of the book business', but that is a far cry from the modern-classic example monopoly of Microsoft on the desktop (90% share) in the 90s or perhaps Comcast (Sole option) in some places today.

Amazon and Hachette are doing what big businesses do and authors, who have a direct relationship with Hachette, not Amazon are apparently suffereing.

I'm not seeing how Amazon becomes the villain here.


It's only a problem if you have a market controlling position. The bigger Amazon's market share, the more responsibility they have to behave neutrally as the primary conduit between their suppliers and their customers. If there were a dozen other viable options for buying books online who all had similar market power and thus similar price-setting power, then Amazon could behave as bone-headedly as they wanted to.


Exactly. Look at big box retailers -- Target and Walmart all give preferential treatment to manufacturers willing to sell at a discount or give special benefits to the retailer.

Better shelf placement, positioning near the front of the store, checkout placement ... All assets that retailers can exploit to woo vendors. Amazon is doing the same thing. Their assets are less tangible but offer just the same incentive to cooperate and play by their rules.

If you don't, you get pushed to the back of the store, placement out of eye level, etc.


> I'm not seeing is how Amazon becomes the villain here.

The articles don't go into detail, but from what I've seen of the relationship between Amazon and the publishers, I'm inclined to think that Amazon is probably trying to push for very unreasonable terms. Which is to say, Amazon is used to pretty much dictating whatever terms they want to the publishers, because they are in such a dominant position, and I expect that this is just more of the same.


What about Book-Seller-Neutrality? Shouldn't bookshops just be conduits for dead tree and electronic bits?


Why? If I ran a hometown bookstore and was required to carry crap I knew wouldn't sell and that ate up valuable shelf space that would be bad for business. I'm not sure why amazon should be required to do something like this either. They are free to carry / not carry whatever they like, per the contracts they sign etc. There is no "everyone is equal" treatment, nor should there be.


Yes, it does seem like publishers want two contradictory things from Amazon:

1. Don't you dare discount our ebooks!

2. Don't you dare stop discounting our paper books!

However, these positions are perfectly consistent. They're just consistent in a way that I suspect wouldn't occur to most HN readers.

What publishers really want from Amazon is simple: "Reverse, stop, or at least slow down this damn ebook transition!"

They don't say it that way for obvious reasons, but it is the common thread underneath their apparent insanity.


You are absolutely correct.

They're like the entrenched interests at Kodak that tried to stop the development of digital cameras (which Kodak actually invented) to support film sales.

All they managed to do was ensure that the digital cameras were developed by companies other than Kodak, and now Kodak is bankrupt.

The same thing is happening with ebooks. In many genres, 50% or more of the best-selling ebooks are either indy or small press.

This doesn't end well for the big publishers, I'm afraid. It sure as hell didn't end well for Kodak.


I have to ask: In what way did Kodak try to stop digital cameras? They failed to remain relevant in digital photography, but I don't remember them trying to stop it.


I think the OP meant they stopped to development of digital cameras inside Kodak.


Exactly. Managerial elements within Kodak did their best to strangle digital photography at birth.

If your little corporate fiefdom is based on film sales, you're going to try to stop digital even if that's not in the long-term interests of the company, or so the story has it.


>What is supposed to happen here?

Amazon and their suppliers are supposed to work out their contract negotiations before it gets to the point where mommy and daddy are fighting in public, using the NYTimes to take shots at each other.


The analogy with the music industry is not good:

The core point of the article is to claim that Amazon is abusing his dominant position; which is a real problem, and in some countries illegal, regardless of the nature of the company.


to be clear, the lawsuit was against apple and the publishers, who were accused of price fixing by refusing to participate in under-pricing books, but also refusing to price ebooks as high as ~$25.

it was a really odd application of antitrust law at the time, since Amazon is the one with monopoly power, and price fixing typically means competitors agreeing to price things higher than the market would otherwise bear.

antitrust has never been reasonably applied to tech, going as far back as DOJ going after microsoft for bundling IE, not for leveraging the Office team's relationship with the Windows team to push out competitors like Corel.

now you're seeing amazon flex that monopoly power - hey buddy, you had to pay a fine to the DOJ for refusing to participate in our monopoly, and we were able to hurt apple's book-selling business, and now we're shutting you off entirely unless you agree to our terms.


I have the different view: that the Apple/publisher case is a pretty straightforward case of a price fixing conspiracy.

Publishers are certainly allowed to, as you put it, "refuse to participate in under-pricing books". The problem occurs when they decide to act in concert.

I agree with your points about DOJ and the tech industry, and maybe there's something that needs to be done about Amazon right now. I'm not sure. But definitely the wrong thing to do would be to allow a cartel of publishers have any influence over the price structure of the market.


"it was a really odd application of antitrust law at the time, since Amazon is the one with monopoly power"

The lawsuit was about price-fixing and collusion. It had nothing to do with "monopoly power" (which Amazon does not have now and did not have then).


eBooks are agency model - that is, the publisher sets the selling price, the retailer takes a cut like 30% on sale (like the appstore)

Physical books are wholesale model. The retailer sets the selling price, and the publisher always gets the negotiated wholesale price, usually around 50% of list.

So they are two different things. The publishers are mad at Amazon fro hating on agency pricing. Agency pricing takes away Amazon's ability to compete on price - that's why Amazon doesn't like it.


The concern seems to be that publishers aren't being treated equally. Supposedly Amazon is only applying these price and shipping delay penalties to publishers it doesn't like.


It would be nice of Amazon removed DRM the same way Apple did for music.


These articles can really go either way, but NYT seems to continuously go the publisher side. Theres not a single Amazon statement in this article.

Remember that the majority of publishers just recently colluded with Apple to essentially fuck over Amazon. Why would we afford them the presumption of goodwill here?


I agree. I think part of it is that the NYT reporters see their own industry slipping away, and really identify with others who are struggling to maintain ink on paper publishing. BTW, the recent internal NYT report stated that the future for the "paper" is a thriving digital publishing environment, with a secondary emphasis on the traditional newspaper.


> Theres not a single Amazon statement in this article

From the article: "An Amazon spokesman declined to comment"


And... A Hachette spokeswoman did not return a message for comment. A Bonnier spokesman could not be reached.

Looks like no one wanted to talk to these reporters/bloggers. :)


Of course not. This is everyday contract crap and adding journalists hungry for ad impressions and encouraging hysterics would only hurt the process. I'm sure there's just some boring negotiation going on and this "story" will be forgotten. What exactly is the huge controversy here? That Amazon temporarily has a Rowling book that can't be pre-ordered right now? Oh ok.

I don't know the NYTimes's plan to succeed in the digital age, but acting like a 24/7 TV news outlet probably isn't that way to go.

I also worry that newspaper publishers see themselves as the publishing industry does and have a bias against digital distribution and will do anything to damage it. This piece feels anti-Amazon in an unfair way. The publishers aren't these poor underdogs, they're all well-heeled corporations with lawyers and experts. Let them hash it out.


> Remember that the majority of publishers just recently colluded with Apple to essentially fuck over Amazon.

Well, that's certainly how the Justice Department chose to see it. That doesn't make that statement the objective truth.

I still don't see how anyone can say with a straight face that the new entrant in a market is "fuck[ing] over" the dominant player. Especially when countless economists have weighed in saying that the kind of corrective measures employed by Apple and the publishers are not (and should not be) illegal and that the Justice Department basically got everything wrong.

(Google is failing me here for finding these economist opinions that I've seen in the past, but amusingly, my search is chock full of articles from before the ruling saying that economists think the DOJ is going to lose the case)


"corrective measures employed by Apple" what were the measures and what were they correcting? And how did the Justice Department get it wrong. Apple colluded with the publishers to set the price, and forced Amazon to sell for the same price. With mainly the people being screwed (well in some cases the publishers actually lost money too) Unfortunately the corrective measures taken SINCE the ruling having really made much of a change.


> Apple colluded with the publishers to set the price, and forced Amazon to sell for the same price

Apple gave the publishers leverage to use with Amazon, which is a wee bit different. But I'll give you "colluded", because it doesn't really matter.

I wish Google would actually find the various articles I've read in the past about this, but my recollection is that various economists have explained that this sort of "corrective measure" is actually legal and the right course of action under certain circumstances, and the ebook market (with Amazon's near-total dominance) qualifies.

You say "mainly the people being screwed", but that's not true. Amazon tried to claim that prices were lower before Apple came along, but that's actually only true for some (admittedly popular) books. Prices on other books were higher before Apple. Not only that, but the low prices that Amazon was talking about was not actually a sustainable market, but instead was Amazon engaging in predatory pricing. And predatory pricing is not something that the DOJ is supposed to be in the business of defending.

Basically, many people have looked at the overall book market both before and Apple entered it, and found that, when looking at the entire market instead of just e.g. the NYT bestsellers list, prices were not higher after Apple showed up.

It's also worth pointing out that Apple was being accused of violating antitrust laws, which are essentially laws designed to prevent unfair monopolistic practices. It seems rather ridiculous to claim that a minority player in a market could be guilty of monopolistic practices, since that generally requires being a monopoly. It's even more absurd when one of the main goals of antitrust is to promote fair competition, and yet it was used to punish the only real competition that Amazon had in the market. Basically, the DOJ used fair competition laws to hand a government-sanctioned monopoly to a single company.

---

I did a bit more digging, and what Apple was found guilty of was a "per se" violation of a horizontal price-fixing conspiracy using a series of vertical agreements. I've found a MacObserver article[1] that talks about a 30-page amici curiae brief filed by two economists explaining why Judge Cote's ruling was wrong.

[1]: http://www.macobserver.com/tmo/article/economists-on-apple-e...

There's a 3-paragraph summary at that article, which should give you a good idea of what was wrong with the ruling.

I've seen a number of other articles since the ruling where other economists weigh in and say essentially the same thing, but Google is still being difficult.

---

Edit: One comment about this brief says that the DOJ didn't make these considerations because it found Apple to be per se liable, which is to say, the DOJ considered the actions to be illegal regardless of any possible motivation. Some of the other economists I've referred to argued specifically against this point, saying that these kinds of vertical agreements are not a violation of the per se rule and that Judge Cote royally screwed up in applying it. Of course, Judge Cote's ruling also said she would consider Apple to have been guilty under a rule of reason as well, but I find it hard to believe given how much evidence there is that Apple's actions were indeed in its own independent business interest, and that these kinds of vertical agreements and the provisions they contained are not in fact illegal under these circumstances (my understanding is basically that they can be illegal when used by a dominant player in a market, because it's anti-competitive, but when used by a new entrant in a market with an existing dominant player, they are ok, but IANAL).


> Basically, many people have looked at the overall book market both before and Apple entered it, and found that, when looking at the entire market instead of just e.g. the NYT bestsellers list, prices were not higher after Apple showed up.

Basically, many people have looked at the 5 publishers accused of collusion and have seen that prices were higher AFTER the collusion


Are you trying to claim that somehow this whole affair affected book prices for the smaller publishers that didn't have agreements with Apple? Because for both of us to be right, all the smaller publishers must have dropped their prices precipitously to offset this supposed increase across the board in the prices of the 5 big publishers.


I'm trying to say that ebook prices from publishers other than the 5 accused are irrelevant.

The fact is that the ebook average price from the accused publishers went up, it is irrelevant for that case that the total market average prices were down.


Ok, so you are saying that the price of the other publishers went down, and apparently dropped enough to offset the fact that they're, well, smaller publishers, and therefore a smaller part of the book market.

I don't think that's true. I have never heard that the smaller publishers kept dropping their prices.



Yeah, that's just a graph with no data behind it, and it comes from a biased source. Do you have anything actually usable?


Are you saying that DoJ lied with this graph?

If so, can you post a single proof of that.

You're asking for "usable" sources and in fact you don't have provided a single one.

It is clear that you won't believe any source so, have a good day


The graph said "weighted". Weighted by what? I'm saying the DoJ produced a graph that would back up their narrative, but didn't provide the actual raw data, or an explanation of how the graph was produced. That makes it useless.

> It is clear that you won't believe any source

I won't believe obviously-biased "sources" that have no real data.

In any case, I think focusing on the current prices of eBooks is not actually very helpful. Amazon has the power to set prices at whatever the heck they want. And the publishers had no recourse, because not selling on Amazon meant not selling, period. But the artificially-low prices Amazon was using for e.g. bestsellers was not sustainable for the publishers. It was not a healthy market, and there was zero reason to believe, had Apple not entered the market, that Amazon would continue selling at those prices indefinitely.

Artificially low prices are usually assumed to be good for consumers, and the DOJ certainly made that claim, but that's not true. Consumers do not benefit in the long-term from an unsustainable market. They also don't benefit from a market with no competition. The latter is what Amazon was trying to create, by keeping prices artificially low on bestsellers. This is predatory pricing, and their goal was to control the entire eBook market. Once they had complete dominance, it's reasonable to expect that they would have raised prices so they would stop taking a loss on all these $9.99 books (in case you aren't aware, Amazon was actually paying the publishers more than $9.99 for the bestsellers they were selling at that price). And in a market without competition it's very likely that Amazon would be selling books at prices higher than a healthy competitive market (like the one Apple was creating with their entry). Here's an article from a year ago with evidence that Amazon was already starting to raise prices: http://www.nytimes.com/2013/07/05/business/as-competition-wa...


> The graph said "weighted". Weighted by what? I'm saying the DoJ produced a graph that would back up their narrative >I won't believe obviously-biased "sources" that have no real data.

Perhaps Eddy Cue is not a biased source and he admitted in the trial that ebook prices raise

http://www.cnet.com/news/apples-eddy-cue-yep-we-caused-e-boo...

> But the artificially-low prices Amazon was using for e.g. bestsellers was not sustainable for the publishers.

Why not? Publishers were paid full price. In facts publishers earned LESS money with the agency model than with the wholesale model.

> This is predatory pricing, and their goal was to control the entire eBook market.

Any proof of that? Do you also believe that DoJ lied when its investigation of Amazon found no predatory pricing?

> Once they had complete dominance, it's reasonable to expect that they would have raised prices

I think that precog police still don't exists >And in a market without competition it's very likely that Amazon would be selling books at prices higher than a healthy competitive market (like the one Apple was creating with their entry)

A competitive market where ALL the stores must sell the ebook for the same price? Where the heck is the competition?

Is this your definition of competition, fixing the prices for all the stores and books?


I still don't see how anyone can say with a straight face that the new entrant in a market is "fuck[ing] over" the dominant player.

Because Apple leveraged an existing market where they were the dominant player (iOS). You could've said the same thing about Internet Explorer being a new entrant to the browser market, back when they fucked over Netscape.


iOS is not a market in of itself. It certainly wasn't the dominant way to read eBooks (the Kindle was, to the best of my knowledge). You're trying to narrowly define a market purely for the purposes of claiming Apple was the dominant player, but you aren't explaining how Apple could leverage iOS in any fashion.

And even if you do purely concern yourself with reading eBooks on smartphones and tablets (and ignore the fact that iBooks doesn't even exist on Android devices, and consider the Kindle to not count because it's not a general-purpose tablet), the Kindle iOS app still was the dominant player there. Apple could not leverage their ownership of iOS to give an unfair advantage to iBooks. The only advantage it had was that visiting the App Store for the first time would suggest you download iBooks, but the Kindle app had plenty of promotion within the App Store as well.

I also find your attempt to claim this is analogous to Internet Explorer to be preposterous for multiple reasons. Not only did Microsoft literally bundle it with Windows, it was a free competitor to the then-paid Netscape Navigator, and there wasn't an established market for web browsers at that point anyway. Microsoft also enjoyed an overwhelming monopoly in the desktop OS market with Windows, whereas Apple has never had a monopoly in the smartphone market with iOS.


I didn't say iOS was a market. It's the player, the market is mobile operating systems. It's no longer the dominant player now, however.


It never was.

Despite what various pundits keep claiming over and over again, iOS never had a majority share of the smartphone market.


> The paperback edition of Brad Stone’s “The Everything Store: Jeff Bezos and the Age of Amazon” — a book Amazon disliked so much it denounced it — is suddenly listed as “unavailable.”

I like a conspiracy theory as much as the next guy but couldn't the book just be... unavailable? If they wanted to impede its distribution why are they still selling the Kindle, Hardcover, and Audio versions?


> I like a conspiracy theory as much as the next guy but couldn't the book just be... unavailable?

Its unavailable in the sense that Amazon doesn't make it available -- so it is, literally, unavailable from Amazon. Strictly speaking, this is not inaccurate, it just doesn't mean what people who trust Amazon's comprehensiveness are likely to think it means, as its not unavailable from the publisher, which is why its also not unavailable through other retailers.


It's unavailable in the sense that you can actually buy it now. I just did. That is, in the sense that it is available. And right now the claim made is demonstrably false, if not a deliberate lie.

Seriously people you need to confirm your facts. Not everything you read in the papers is true.


It's definitely unavailable right now, for me. Glad you were able to order it, but your ability to do so once doesn't mean many people aren't prevented.


There is at least a century and a half of precedent for using the term "Out of Stock."


I think I was pretty clear that the tactics at issue in the article are misleading, even when they might not be strictly inaccurate.


If being misleading-while-technically-not-inaccurate is a principle that Amazon wants to stand up for, that's up to them. There are other places to buy books, and in the future maybe publishing houses will think twice about handing them exclusives and such.



"For several months, Amazon has been quietly discouraging the sales of Hachette’s physical books by several techniques — cutting the customer’s discount so the book approaches list price; taking weeks to ship the book; suggesting prospective customers buy other books instead; and increasing the discount for the Kindle version."

There is no physical shortage.


Wait, you're telling me that the book is available elsewhere (like the barnes & noble website), but not amazon? What's stopping average joe to go to a different seller and buy it there?

If Amazon doesn't want to sell something, even a book, that is entirely their right.


Which of the 5 words don't you understand? "There is no physical shortage".


That's true. However, making a JK Rowling book completely unavailable? That's incredibly suspicious. It's pretty much a guaranteed bestseller.


That book is still a preorder, so a lot easier for Amazon to play games with. If they aren't selling it on release date, that's a much bigger deal.


Both books are, actually. The paperback edition for Brad Stone's book is going to be released in October.


Wouldn't the censorship then be too obvious ? It's best to make it sufficiently inconvenient and/or expensive.


> “I have supported Amazon for as long as Amazon has existed. I’ve been published for 20 years now and you have sold so many of my books,” she wrote in a Facebook posting she also sent to the retailer.

Why does she not blame her publisher for setting the price of her books to be too high[0]? This seems to be a regular merchant/vendor price dispute - nothing new about it.

The publisher is just a middleman here[1] - if she were trying to sell directly to Amazon at the same price, Amazon's reaction (presumably) would be to refuse to sell the book based on the prices she set. At that point, she'd have two options: (1) Lower the price of the book, or (2) Accept that the book won't be available on Amazon.

> “Your actions to raise the prices of our books, place banners touting books that ‘are similar but lower in price’ and saying that our books will ship in 3-5 weeks when they are in stock is not only a disgusting negotiation practice, but it has made me tell my readers to shop elsewhere — and they are and will,” she wrote.

This is a minor point, but for what it's worth, it appears that Amazon is saying that the books are "unavailable", not "out of stock", from the screenshot. Amazon does sometimes say that items are "out of stock" instead of "unavailable", so it's not that they're trying to imply any reason for the lack of availability - they're just saying that they are not available and not specifying the reason.

[0] This is mostly rhetorical - I can understand why she may not want to lower her price - but that's the way supply and demand works in a supply chain (ie, when you're not selling direct-to-consumer).

[1] As is Amazon, for that matter! She always has the option of selling the e-books herself, if she decides that that's a worthwhile endeavor.


> Why does she not blame her publisher for setting the price of her books to be too high[0]? This seems to be a regular merchant/vendor price dispute - nothing new about it.

Because Amazon's the one making it hard for her readers to get their hands on her books. We don't know it has anything to do with the prices they want for her books.


Does this article still make sense if you click on this:

http://www.amazon.com/The-Everything-Store-Bezos-Amazon/dp/0...

And notice that the book IS AVAILABLE?


Was that the case when the article was written though?


The main reason this is getting publicity is that the authors are getting punished but they have no power. Otherwise it's just a standard retailer/supplier conflict.

Also, note that Hachette is one of the publishers involved in the e-book suit who settled, so not exactly a great history with Amazon.


Another major reason is suggested in the earlier article -- Amazon's market power in the book retailing business (particularly if online book retailing is regarded as a distinct market) is so great that a lot of commenters have raised antitrust concerns about that power being applied as leverage for better terms in the e-book market (developing market power isn't illegal by itself, but applying it to use dominance in one market to acheive dominance in another can be an antitrust violation.)


The publishers are completely free to sell DRM-free ebooks directly to consumers that can be enjoyed on their Kindle or whatever. They insist on relying on greedy middlemen like Apple and are shocked when Amazon doesn't fall in line.

I have no sympathy for complaining publishers that refuse to actually circumvent these "bully" distributors.


They're also completely free to sell DRM-free paperbacks, and all of them do, but that's never helped them much when Amazon lists their paperbacks as "out of stock" as leverage tactics over physical book pricing because most people assume that if Amazon don't have it, it's out of print and there's no point looking elsewhere.


"The main reason this is getting publicity is that the authors are getting punished but they have no power."

Sure they do. They can put the book on Amazon themselves and make 70% of retail rather than 15% of retail.


Why don't the publishers make it easy to buy books from them, instead of all this rigamarole about rights and regions? I want to go to your website, pay with a credit card, and you ship it to me, anywhere in the world, and fast.

No, instead, I go to a local bookstore, they don't have it.

I go to Amazon, they have it. I order it, two days later it's at my door, for 30% off the price on the back of the book.

So everybody does the same as me, and now Amazon is the 800-lbs gorilla in the room, throwing its weight around, and you're complaining?

You had the opportunity, 10 years ago, to kill Amazon, and you didn't, because you wanted to keep charging us more for less service.

Tough.


... and since many people did the same thing, and many of the local bookstores have closed (particularly those with large selections), Amazon effectively has considerable influence over what kinds of things most of us read. Tough indeed. For us.


This is a great way of putting it. Their business doesn't need a middleman. They added a middleman. Now they don't like the middleman.

The tears, they just aren't coming.


What practice of Hachette is amazon objecting to? The article doesn't specify the cause of the conflict.


> What practice of Hachette is amazon objecting to?

Amazon isn't publicly objecting to any Hachette practice. Per the earlier article on the dispute linked from the source article, [1] Amazon is seeking more favorable contract terms with Hachette (and neither side seems to be disclosing what particular terms are at issue), and is working to discourage sales of their books -- and promote alternatives to people specifically seaching for Hachette books -- to force Hachette to agree to Amazon's preferred terms.

[1] The earlier article: http://www.nytimes.com/2014/05/10/technology/writers-feel-an...


Yes, of course the publishers wouldn't want authors to see the details of their Amazon deals.


In the 10th paragraph: "Amazon, which is under immense pressure from Wall Street to improve its profit margins, is trying to get better terms on e-books out of Hachette,"

Amazon also previously used this playbook with MacMillan Publishing.


Probably e-book pricing. Hachette doesn't really have any reason to come out publicly and says they are trying to keep e-book prices high, since while that is good for authors and Hachette, it's bad for the consumer pocketbook.


Can we stop with the mindless idea that the point of capitalism is only to drive down the price for consumers. The point is to provide an equilibrium between suppliers and customers. The difference between 12.99 and 9.99 doesn't hurt consumers and provides significant difference in paying authors. Amazon is unfairly trying to kill the suppliers for short term gains at the expense of the industry.


I'm sorry, but the difference between $12.99 and $9.99 is precisely a cost (hurt) to the consumer of $3. It's certainly a reduction in consumer surplus and, when multiplied by the millions of books sold every year, is a meaningful impact.


Except that the hurt is widely distributed at the higher price, but not at the lower price (where it's felt by a few large publishers).

This kind of unequal distribution can cause the slight lessening of pain for a large number of people to mortally wound the few actually producing content, leading to a serious destabilizing of the market, which requires that both parties have something to provide.

Which was the point of the GP comment, and something you didn't even remotely address, instead making a pedantic point about words chosen for effect.


Not only is this measurable, but laws of supply and demand are pretty well established economic theory. I'm honestly surprised to see such gesticulation about economics in a start-up oriented forum.


Yeah, my point is that nuance gets lost if they go public with the terms of the dispute. "Amazon fighting to keep e-book prices down" is not the headline Hachette wants to see. In fact, Hachette is probably quite happy with the headline they got, "Amazon Escalates Its Battle Against Publishers."


I don't agree with this. I think that a 30% price difference is significant.

In the current market, I think that publishers get far too large a fraction of the revenue and authors far too small. If the author creates the content and promotes the content (with the help of Amazon) what value is the publisher adding? Copyediting? Legitimacy stamp?


A better deal from Amazon than individual authors could get on their own.


Not true.

Amazon pays individual authors 70% of retail. That's far more than they get from any publisher.


In a similar vain, one could say that selling ebooks at $9.99 and sharing profits between authors and retailers[1] is a better result all around.

[1]Of an amazon monopoly on retail is a bad result, but in principal that has nothing to do with publishers


The practice of not giving Amazon even more money.


That's a vulgar way of demonstrating Amazon's muscle power.


The article is short on details, but I'm not clear why Amazon is obligated to sell a publisher's books, much less at the publisher's desired prices. Wal-mart is famous for using its size to lean on suppliers ensuring "everyday low prices." Why is publishing different?

I sympathize with authors that are hurt by this battle, but it just shows that Amazon's marketplace is becoming more important to their sales than their publisher is.


> but I'm not clear why Amazon is obligated to sell a publisher's books, much less at the publisher's desired prices.

No one has said that they are. Likewise, the affected publisher, and the news media, are not obligated to fail to inform the public of Amazon's tactics so that they are aware that Amazon having smaller-than-usual discounts, "not available" notices, and long shipping times may well be a sign not of any issue with the availability of the book, but of Amazon's disputes with the publisher, and that therefore if they are encountered when looking for a particular book, a consumer would be well advised to look at other online retailers, who, while their usual discounts may be lower, may have better discounts for the book at issue or have it available when Amazon says its unavailable, or have it with a more reasonable shipping time when Amazon does not.

Amazon is essentially leveraging the trust that consumers have in them as presenting a seemingly comprehensive catalog and best terms in the online book retailing business to selectively pressure publishers, and its completely fair to inform consumers that, in the particular case of these kinds of disputes, that trust may, however well earned it was previously, not be warranted -- and what the particular symptoms are that such a dispute is affecting the book you are looking for.


Amazon lying to customers - there's a winning strategy.


I like your writing style.


If Amazon can significantly hurt a publisher in this manner, it is suggestive that they may have a monopoly power that they are abusing: http://en.wikipedia.org/wiki/Monopoly#Law

(General note: Please at least somewhat carefully read over that before arguing. First, I'm only saying that it's suggestive, not proof, and secondly, there's a lot of misconceptions about what exactly is forbidden w.r.t. monopolies.)


The thing is, they don't. Amazon is like Walmart or Google. The reason everyone uses them isn't that there are no other options. There are. The reason is that they're better at it. A monopoly is, for example, Comcast, because there is no reasonable alternative provider for the same service.

Talking about "hurt a publisher" is broadening the scope too far of what a monopoly is. A large retailer taking your products off of its shelves will hurt you in the sense that you'll make fewer sales, but that doesn't mean they have monopoly power. All it means is they have non-zero negotiating leverage with you. If you don't like it, go sell your books on Barnes and Noble or eBay or direct to customers on your own website.

Think for a moment about why we hear all this wailing about Amazon in the book market but not in the market for e.g. AWS, even though Amazon has a large market share there as well. It's because in the book market the publishers are also Amazon's competitors and they're the ones wailing. Because Amazon wants everybody to buy eBooks, the vibrant success of which gives authors significant leverage over publishers once it becomes viable to forgo a print edition entirely unless publishers provide sufficiently attractive terms.

That puts the squeeze on print publishers from both ends. Amazon is demanding lower prices from them and authors are given leverage to demand higher royalties. That's the natural state of the market when your product requires you to operate an industrial scale printing facility and have a significant unit reproduction cost for your product and competitors are providing similar customer value by copying bits. The print publishers are screwed and they're trying to figure out how not to be, but they're already dead and they just haven't hit the ground yet.


There are markets with no real viable alternative to Walmart, because Walmart used their scale to crush competition, and no has made it uneconomical to start a rival business, since they'll temporarily lower prices below sustainable (using their scale), then raise them again when the other store dies.

If Walmart has enough local monopolies, this is a self-reinforcing strategy, since it's unlikely all of the monopolies will be challenged at once, and Walmart can thus have a few of them with unusually low prices while the rest sustain that one during the conflict (since they're guaranteed to have business, being the only store in town).


So the thing about a monopoly is it's totally squishy. There isn't a clear line you cross to become one because there is no clean way to define a market. Every customer places a different value on the product itself, the search and transportation cost of buying from alternative retailers, etc.

So take Walmart. Do they have a local monopoly? First, question, on what? If you want to buy a television then they almost certainly don't, because they have strong competition from Amazon and six dozen other Internet retailers, and on top of that customers tend to be willing to drive out of town to save real money on a big ticket item.

But what about, say, groceries? That pretty much puts the Internet out of the running, because you can't ship a single gallon of milk in a refrigerated truck for anything resembling a competitive price. So then the question is, how far away is the nearest local competitor? If it's only a five minute drive, maybe that's enough competition. If Walmart's prices get out of hand people will start to make the drive. But what if it's 15 minutes? 30 minutes? 45 minutes? What if a substantial portion of the local population doesn't own a vehicle and that "15 minute" drive is a two hour walk? So maybe some Walmart stores have a local monopoly on groceries.

But wait, there's more. If Walmart's local prices start to get out of hand, how hard is it for a competitor to open up? It turns out the answer is, not very hard. A small grocery store is a one person operation. Low barrier to entry. If new competitors spring up six hours after Walmart raises their prices, they can't actually raise their prices very much no matter how far away the nearest existing competitor is. Which is why, even in towns with only that one Walmart, it still doesn't cost $20 for a gallon of milk.


I think there's a second element to why a gallon of milk isn't $20: Walmart relies on not upsetting too many people, who collectively wield enough local political power to harm Walmart locally.

It would only take a local wage initiative, for instance, to likely bother the closest Walmart. So there's an inherent incentive not to let prices rise so much that people are angry enough to get the government involved because they can no longer buy milk (or food).


That's true to an extent but I don't really buy it as the primary reason. Look at Comcast. Customers angry because your service is expensive and terrible? Hire an army of lobbyists, problem solved.


See, this is why I really strongly suggested that you read the link I provided. Monopolies are not, strictly speaking, about "not having any other options". I phrased my point carefully... the fact that Amazon can incur great pain on someone like this, combined with the fact that they have, strongly suggests something that may be actionable under monopoly law, regardless of what other definitions may or may not also be something you could choose to apply, but I did not.

If customers in practice had easy and significant choices, they'd just go elsewhere easily and the publisher would feel no pain.


> Monopolies are not, strictly speaking, about "not having any other options".

They kind of are. You can get into the whole bit where it's an antitrust violation for a group of companies that should be competing to instead get together and collude with each other, but that doesn't have any relevance to Amazon. Nobody is accusing them of colluding with anybody.

I'm not sure what you're getting at with the Wikipedia article. Are you reading the list of conduct which is prohibited for monopolies (and cartels) as something you expect to be prohibited in general?

> If customers in practice had easy and significant choices, they'd just go elsewhere easily and the publisher would feel no pain.

That's not how it works. If Macy's stops carrying your clothing line, you're going to lose a nontrivial amount of sales even though they have a hundred other competitors. All profitable companies have a little bit of market power or customers and suppliers would squeeze their margins to zero and put them out of business.


> > Monopolies are not, strictly speaking, about "not having any other options".

> They kind of are.

Not in US antitrust law, where market power and monopoly power are mostly defined in relation to empirically demonstrated effective power to raise prices or exclude competitors. [1] The existence of effective competition would deny these abilities (by definition), but actually having other competitors exist in the market at issue doesn't. So, the statement that they are not strictly about "not having any other options" is precisely correct.

[1] See, e.g., http://www.ftc.gov/tips-advice/competition-guidance/guide-an...


> Not in US antitrust law, where market power and monopoly power are mostly defined in relation to empirically demonstrated effective power to raise prices or exclude competitors.

There is a difference between what something is and what you can use as evidence of it. There is this whole issue in antitrust law about how you define the market. For example, is MacOS in the same "market" as Windows? The accused monopolist always wants to paint the market as broad. Microsoft says it doesn't have a monopoly because Apple is competing with it. If Microsoft claims the market is that broad, but they can still do all the things you would expect a monopolist to be able to do and customers don't abandon them, it's evidence that the supposedly competing company isn't actually providing competition and they do actually have a monopoly.

> The existence of effective competition would deny these abilities (by definition), but actually having other competitors exist in the market at issue doesn't.

That's just a language trick. Effective competition comes from having competitors. If you don't have effective competition it's because your "competitors" aren't actually competing with you, either because they're cooperating or because they're not actually offering the same product in the same market (i.e. in either case they aren't actually competitors).


Antitrust law is not well equipped to deal with actors who use their power to drive down prices and reduce profits.


Perhaps, but the particular tactic Amazon is employing here relies on their ability to raise price in a market in which they are dominant (physical book retailing) to acheive an advantage in negotiations related to another market (e-book retailing). It may be that their goal is to drive down prices in the e-book market, but that's orthogonal to whether the action relies on monopoly power in the physical book retail market.


The flaw in your argument is that they can't raise the price of that publisher's books in a market, they can only raise the price they charge on their own website. When Amazon raises their price for a particular book, that doesn't change the price it sells for anywhere else the book is available, and they aren't colluding with any of the other retailers to fix prices.

What they're doing is actually a demonstration of their lack of monopoly power. When they raise the price they charge for a book, any customers doing comparison shopping who want that book in particular will get it from a different retailer. If Amazon had monopoly power you would instead expect substantially all customers to either pay the higher price to Amazon or not buy the book from anyone.

The market characteristic that Amazon is taking advantage of is that if they raise the price for books from one publisher, it shifts impulse purchases from that publisher to another for customers looking through Amazon's website to find a new book to read. It's essentially the same strategy as putting the product of the publisher you don't like at the back of the store, or replacing mention of it in your promotional materials with mention of a competing product you also sell. The publisher cares a lot more than Amazon about which publisher's books Amazon sells more of, which provides Amazon with negotiating leverage against the publisher. All retailers have that leverage over their suppliers. It doesn't require monopoly power. Obviously being bigger gives you more leverage, but being big and having a monopoly are not the same thing.


I think this is backwards: it was the book publishers (and Apple) that were sued for colluding to raise e-Book prices and had to settle -- which is what anti-trust laws are meant to protect consumers against. Amazon using its size and some questionable tactics just doesn't fall into that category.

The book publishers have done a great job painting this as a David vs. Goliath story, but it's really two Goliaths battling over a shift in publishing and distribution.


Just because it was illegal for book publishers to collude with Apple to fix prices in the ebook market to their advantage doesn't make it any less illegal than it otherwise would be for Amazon to leverage any monopoly power it may have -- as that is legally defined, which doesn't require a complete absence of competition -- in the online physical book retail market to acheive market power in the ebook market.


Amazon doesn't just beat up on the big boys.


I think this reveals Amazon's key weakness -- they don't make any money.

Amazon's big cachet was always "Earth's biggest selection". If they are going to behave like cable companies and refuse to sell books from major customers, they are really failing their customers.

If I want to buy a book, I shouldn't need to know or care about who publishes it, and whether or not they are in a pissing match with Amazon. The first time I run into that situation will be the last time I use Amazon.


They make plenty of money, but that is then invested back into expanding the business, so it's more accurate to say that they don't make much profit at this time.


If that were true they would not be slowly making the service worse to try to eek out some money. "Add On Items" Removing items from being next day eligible with Prime etc.. As someone who orders from Amazon all the time (daily) I have seen a drastic downgrade in the service from what it used to be. Feels more like Walmart then Amazon these days.


Well, Prime itself probably loses money. It's a pretty classic loss-leader.


I haven't looked at Amazon's numbers, so I don't know the actual values involved, but "profit" includes money that is then "invested back into expanding the business".


http://www.powells.com/ - this is a great place to get books, although the best thing of all is to go there in person and wander around. I generally like Amazon, by and large, and I love my Kindle, but wandering around looking at that many books in person is great too.


I have started two publishing companies over the last two years. What I can say on the economics of print is that the margins are not good compared to ebooks. What this article misses is the fight is not really between publishers and Amazon, but between printers and Amazon. Printers and their distribution system are getting squeezed.


Looks like the publishing industry needs to consolidate further.


Boy, aren't we all glad the DOJ protected poor little Amazon from the evil and all-powerful Apple e-book conspiracy and monopoly.


Two wrongs don't make a right.

I'll reserve judgement on whether Amazon's conduct is legal or not. But, Apple's collusion was decidedly illegal.

In any case if the DoJ feels that Amazon is misusing monopoly power, then the solution is to prosecute both and not, it'll all cancel out in the long run.


OK, so in this case, Amazon wants better terms than Hachette will give, so Amazon plays hardball.

In the e-book conspiracy, all the publishers wanted better terms than Amazon would give, and they didn't want to give Amazon the chance to play hardball, so they banded together and forced Amazon's hand.

Not really sure how the second is better. It's certainly way more illegal.


Assuming the first player has monopoly power (which its tactics wouldn't have any effect if it didn't) both are equally illegal.


You don't need a monopoly to have enough power to push around your suppliers.


You have to have monopoly power to do so by the tactics at issue (limiting consumer availability and manipulating retail prices) since in a market with effective competition that does more to direct sales of the product to competing retailers than to hurt the total volume sold by the publisher.


You just need more loyal customers. My first stop is Amazon. But I would not say I am loyal to Amazon above all else. If I really wanted something and they didn't have it, then I'd move on the next stop. In this case (that book about Amazon) I'd head on over to Barnes & Noble and pay just $0.31 more to order it there. No big deal.


The lawsuit had nothing to do with Amazon.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: