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I totally agree, I'm one of the owners of Site5.com and we would never stand in the way of someone moving a domain away. We leave it up to the customer if they want to register a domain with us or other registers.

I would also mention it is illegal under ICANN rules to prevent customers from doing this, thanks, Ben



Even if there were unpaid bills?


We would even if they owed us money. You can't hold a domain hostage for bills.


In that case, you have higher standards than most anyone I've dealt with in this business. Kudos for that.




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