Perhaps their TOS involves additional evils they are performing in the world, and it would be good to know about that.
Perhaps their TOS is restricting the US military from misusing the product and create unmonitored killbots.
Perhaps the person (as I do) does not feel that "laundering people's work at a massive scale" is unethical, any more than using human knowledge is unethical when those humans were allowed to spend decades reading copyrighted material in and out of school and most of what the human knows is derived from those materials and other conversations with people who didn't sign release forms before conversing.
Just because you think one thing is bad about someone doesn't mean no one should ever discuss any other topic about them.