I don't care about the upgradeability or repairability. I think that people espousing these points need a reality check - other laptops aren't that bad for repairability (I have always had Alienwares, and have had no trouble sourcing and installing parts in laptops even 10+ years old), and piecemeal upgrades really don't make sense in the long term. Framework also seems to have attracted a certain type of activist that I won't get into here (they're very opinionated about the company's donations).
I've ordered a Framework 16, though. Not for any of that crap, but just to be able to customise it. That's what I love. They should really lean in to this.
Once the eco and repairability nonsense has faded - and it will, because it's marketing fluff - you still have a laptop that is extremely versatile from a company that doesn't hate you. It's not bloated with spyware by default, the checkout process isn't full of dark patterns, they support and encourage you to use it how you want to use it.
Lean in. Make more modules. Make better modules. Assist the community more with new and varied modules. It's crazy that eGPU and dual USB modules are primarily driven by amateur forum volunteers rather than being major priorities for Framework's engineers. Design a low-profile mechanical keyboard, I don't care for your excuses. Give us proper touchpad options with buttons. Keyboard modules with scroll wheels and panning for CAD.
These are what makes Framework special. In 3 or 4 years it's going to be thrown on the same pile as all of my other old laptops, never to be upgraded or repaired again. I don't care for that. I just want a laptop customised for my needs over that time, rather than fighting against the antagonistic whims of Dell et al.
On repairability, other laptops are mostly fine if you don't need any guarantee or official parts. That's a big ask IMHO.
Especially for the keyboard: 2~3 years of heavy use will have a clear impact, and I'd hate to get a replacement second hand (so already with a limited life span) or from a random vendor I have no idea if it will fry the motherboard.
Otherwise I was surprised by Framework's keyboard supporting QMK. That's the kind of nice things that make them standout IMHO.
I've ordered a Framework 16, though. Not for any of that crap, but just to be able to customise it. That's what I love. They should really lean in to this.
Once the eco and repairability nonsense has faded - and it will, because it's marketing fluff - you still have a laptop that is extremely versatile from a company that doesn't hate you. It's not bloated with spyware by default, the checkout process isn't full of dark patterns, they support and encourage you to use it how you want to use it.
Lean in. Make more modules. Make better modules. Assist the community more with new and varied modules. It's crazy that eGPU and dual USB modules are primarily driven by amateur forum volunteers rather than being major priorities for Framework's engineers. Design a low-profile mechanical keyboard, I don't care for your excuses. Give us proper touchpad options with buttons. Keyboard modules with scroll wheels and panning for CAD.
These are what makes Framework special. In 3 or 4 years it's going to be thrown on the same pile as all of my other old laptops, never to be upgraded or repaired again. I don't care for that. I just want a laptop customised for my needs over that time, rather than fighting against the antagonistic whims of Dell et al.