I don’t know why everyone is saying you shouldn’t use booking.com. The story is that the person booked two weekends and canceled one. The hotel canceled the other and upcharged. Then booking.com paid the $13k difference? I don’t know. This makes it more likely I’ll use booking.com. If they booked directly with the hotel they would just lose the room.
With booking.com they’re big enough that making a fuss in the media gets you a $17k room for $4k. I’m taking that deal every single time haha.
I think the only reason Booking.com paid the difference is because this was becoming a story. To assume that is their standard policy would probably be a bit naive.
Yeah but the hotels never do this. If you had booked with the hotel you’d just be out a room. That’s because booking.com has a bigger blast radius. No one cares if the Happy Fun Hotel Toronto does something because the fragmentation means that brand means nothing.
With booking.com they’re big enough that making a fuss in the media gets you a $17k room for $4k. I’m taking that deal every single time haha.