You are essentially saying: AI occupies an unfamiliar category of behavior; human beings have not developed a mental model for it.

If we think of AI as a machine, it is stochastic, not deterministic. It breaks our cause-and-effect understanding of machines.

If we think of AI as a agency, it does not have goals or beliefs. It mimics goals, following a mathematical path to an optimal answer.

So, we are confused, frustrated, angry: "What the heck is this thing?!"