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People rarely get to actually negotiate contracts with a SaaS company. Unless you’re a very large customer it’s simply not worth their time. Such imbalances regularly give rise to regulations in other parts of the economy see automotive lemon laws etc.

Most SaaS companies can disable data exports at any time. Even if you’re regularly backing up that data when they disable it you need to instantly move to a new service or there’s going to be a gap.



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