Overall a great article and a great point. I've always argued that most of us learn more from our failures than out successes. I've had both, but I've always felt like I walked away learning much more after a failure.
Being good to your employees involves so many things but listening to them should at the very top of the list. You could easily make the argument the most important aspect of any business is its workforce.
While customers are often regarded as such it's rare that you actually achieve customer acquisition success unless you have a happy workforce willing to help and wanting your company to succeed.
I consider this the "happy wife, happy life" of business
Being good to your employees involves so many things but listening to them should at the very top of the list. You could easily make the argument the most important aspect of any business is its workforce.
While customers are often regarded as such it's rare that you actually achieve customer acquisition success unless you have a happy workforce willing to help and wanting your company to succeed.
I consider this the "happy wife, happy life" of business