Exactly. It was also my first real job as an IT manager, and I had just setup my first business wifi network for use with a shiny new Windows mobile scanner. So it definitely made me question if I was cut out for it.

I left the company last year, having grown to 700+ employees in pharmaceutical manufacturing, a far-cry from my one-man IT department for 20 employees making shampoo. And while there were many, many weird issues over the years, none was ever so satisfying to resolve.