> none of it is the case with GCP. Customer service is great and you can reach real people easily
I'm curious how recent your experience was with GCP support? Sadly several contacts of mine were not long ago laid off from working there. Many of them had 10+ years industry experience. Presumably their roles were off-shored but from my experiences with other companies who have off-shored technical support, I don't imagine you'd get the same customer experience as you did before.
I'm curious how recent your experience was with GCP support? Sadly several contacts of mine were not long ago laid off from working there. Many of them had 10+ years industry experience. Presumably their roles were off-shored but from my experiences with other companies who have off-shored technical support, I don't imagine you'd get the same customer experience as you did before.