I want to create an intelligent CRM that gets users from your database automatically, and categorizes each user with behaviors. Do you think it is a good idea? I talked with some users but they are choosing traditional CRMs over mine. Is this a wrong positioning or just the idea doesn't solve any problems? Thanks!
You know, in some countries, people are using Whatsapp a lot to do b2b. I don't know any CRM integration with it that could segment/classify customers using the app.
