At my bank, they will then send you to the online banking, or the phone (with it's 20 min plus waits).
The Mobile app is required to use the debit card anywhere but card present, because 2fa. The Mobile app is required to do interesting things on the website, because of their 2fa. The iPad can't use their website (because reasons, they think it's mobile) and can't use the mobile app because it's not the configured phone with the account.
Credit cards really aren't a thing in this country, and if they are, they will generally have a phone based mobile app for 2fa/strong auth.
If things were like that where I live, then I'd have to have a different response, obviously. I'm sorry that your options are so limited.
I'm not sure what my response would be, but I'd probably lean toward having a separate device that's acceptable to the bank and that I use only for banking purposes. But I don't know.
The Mobile app is required to use the debit card anywhere but card present, because 2fa. The Mobile app is required to do interesting things on the website, because of their 2fa. The iPad can't use their website (because reasons, they think it's mobile) and can't use the mobile app because it's not the configured phone with the account.
Credit cards really aren't a thing in this country, and if they are, they will generally have a phone based mobile app for 2fa/strong auth.