I find the web interface completely unusable. It's hard to pinpoint why it's terrible. It's just bad at every step of normal use, and sluggish as something slow.
I only have two problems with the ios app, but they're annoying enough. One is making you find a button to transition to a second screen to get to basic play controls, then find another button-like thing (even now I can't tell you off the top of my head where it is) to get back. I do not understand why the "play a song" interface needs multiple pages.
The other thing is that once every few hours I get the popup: "song isn't authorized" and I have to click around on shit until the app remembers that yes it actually is authorized because I pay $10 a month for it to be. I'd like to hear the UX rationale for showing a message which to 99.9% of their users just means "We're not going to play your song right now, for no particular reason except that computers don't work in general" and to the rest means "We're not going to play this song right now, even though we probably could if we were less paranoid, or better software engineers, which is an us problem but we'd rather make it a you problem"
I only have two problems with the ios app, but they're annoying enough. One is making you find a button to transition to a second screen to get to basic play controls, then find another button-like thing (even now I can't tell you off the top of my head where it is) to get back. I do not understand why the "play a song" interface needs multiple pages.
The other thing is that once every few hours I get the popup: "song isn't authorized" and I have to click around on shit until the app remembers that yes it actually is authorized because I pay $10 a month for it to be. I'd like to hear the UX rationale for showing a message which to 99.9% of their users just means "We're not going to play your song right now, for no particular reason except that computers don't work in general" and to the rest means "We're not going to play this song right now, even though we probably could if we were less paranoid, or better software engineers, which is an us problem but we'd rather make it a you problem"