they have a dual 2.4/5 GHz network on the same SSID, but certain devices just cannot handle it
My Canon wireless printer is one of those devices that can't handle it. If they both have different SSIDs, then it will connect fine. But if there are two with the same SSID, during setup if fails to ask the user for a password and therefore cannot connect.
Meanwhile, Amazon's eero has removed the option to have different SSIDs for each network. The two mistakes combined (Canon's and eero's) mean it's not possible to use the Canon on an eero network. Unless...
What I ended up doing was unplugging the eero, and setting up an Airport Express I used to use for traveling with the SSID I want for the eero. Hook the Canon up through the Airport. Unplug the Airport and turn the eero back on and it connects. A stupid workaround.
I ended up naming my SSIDs SSIDNAME and SSIDNAME2.4 for just this reason. I had all kinds of problems getting my 2.4GHz devices onto my network when they shared the same name. PCs and tablets did fine but anything more obscure (smart switches for instance) was a mess.
I did not know that about the eero devices. Really glad I didn't "upgrade" to the newest Ring base station with eero built-in.
My Canon wireless printer is one of those devices that can't handle it. If they both have different SSIDs, then it will connect fine. But if there are two with the same SSID, during setup if fails to ask the user for a password and therefore cannot connect.
Meanwhile, Amazon's eero has removed the option to have different SSIDs for each network. The two mistakes combined (Canon's and eero's) mean it's not possible to use the Canon on an eero network. Unless...
What I ended up doing was unplugging the eero, and setting up an Airport Express I used to use for traveling with the SSID I want for the eero. Hook the Canon up through the Airport. Unplug the Airport and turn the eero back on and it connects. A stupid workaround.