This is a great story. Not only were the engineers brave enough to defy Jobs, but also Jobs being able to admit his own mistake and not fire the entire team upon finding out. Signs of true leadership all round.
You know what would have been better leadership? Not making the wrong decision in the first place. Yeah, obviously, backing down gracefully when proved wrong is quite important, but so is not betting the product on being able to make a new component...
Generally, yes. There are a lot of hard decisions out there, where even if there is a right choice, it is only obvious in retrospect. This isn't one of those cases. The engineers involved knew it was a bad idea. They were so convinced it was a bad idea that they defied their boss to ensure there was a backup plan. And they were right to do so.
Jobs had to admit he was wrong. Good for him. But this story is silent on the question of whether he took the next step: figuring out how he was blinded, and why he made this mistake so that he would not make the same mistake in the future. Some mistakes are inevitable. Many are not.
Unfortunately, you've just missed the hundred other cases where Jobs was correct and persevered. People will always be wrong, this doesn't show anything about good decision making or bad decision making because you can find examples of both in everyone. It does show a little bit of humility on Jobs part though, which I think was the point. Arguing about the merits or demerits of the decision itself is irrelevant IMHO.
I wasn't trying to slag Jobs. I was responding to someone saying that this specific instance was an example of "true leadership". I disagreed. The hundreds of other instances where Jobs did indeed make the right decision are irrelevant as to whether this particular incident was one.
I never claimed it was. But all other things being equal, it's better to be wrong less often, to make fewer mistakes. And when you do make mistakes, it's better to gracefully correct. But in any given case, it really is better to not make the mistake at all.
A tautology means it's always true. That a curious criterion to use as a criticism. All statements are either tautologies, or sometimes false (or are not meant to have truth values, of course).
It is what should be an obvious tautology. Criticizing it for its obviousness makes sense -- if it were that obvious it would add nothing to the discussion. Yet for some reason I did feel the need to remind people of this.
Acknowledging that one was wrong when at last forced to by circumstances is not a particular trait of great leaders. It is a bare minimum. Acknowledging and correcting as circumstances suggest better options, but before circumstances thus force one is a sign of great leadership. Having backup plans ready in case your first choice doesn't work out is another. (It's true that many leaders do none of these. Leaders that do only the first are better than leaders that do none. But it's still not a sign of great leadership.)
That depends entirely on the cost of a mistake. If the cost of mistake is low, it's better to make a lots of decisions quickly than it is to try to get each decision correct.
This is getting heavily downvoted, but I agree with it. I'm as big of a Steve Jobs fanboy as there ever was (seriously!), but he is much smarter/wiser today in some significant aspects than he was 30 years ago.
Apple today is really, really good about not ending up hamstrung because they didn't have a Plan B; part of why they control everything so tightly and don't make themselves dependent on other organizations is because they want to avoid ever being in a position where they're "stuck". If these guys hadn't surreptitiously worked with Sony, the Mac would have been wounded, perhaps critically.
It's good that Steve admitted he was wrong, and he'll go down as one of the absolute greate leaders in business history, but this story doesn't generally strike me as an example of great leadership.
