We currently have it in beta. You can sign up for access here: http://www.twilio.com/international-sms (Note that page says 2c/msg, but it is 1c/msg in the beta as well)
Awesome - Thanks for the reply. I know international SMS is a pain in the ass, so thank you for trying to make it easier to implement and cheaper to use!
I wish I had read the FAQs properly, didn't realise you couldn't send international! I signed up for your beta though, I want to do SMS messaging from the app but I have always found other services so expensive, I used to use Esendex in the UK but the plans drain cash so quickly.
I just wanted to send despatch confirmations through an ecommerce application. If you could do it for 3-4p GBP that would still be very cheap.
I'm using Clickatell and they charge about 8c/msg. Does the beta include delivery to Norway? If so, how can you charge 1c? Is Clickatell (and others) overcharging that much, or are you using alternative less stable methods of delivery?
It's sad that you alienize your current userbase. Without notice, you guys broke many applications outside the US.
I was a client, the service was good. I stopped using it and came back two months ago, I bought additional credits, set up my app.. and it didn't work. This is the second time I apply for the beta, but I think that since I will be sending not so many SMS per month, you guys simply don't give a damn.
I'm not angry, but I didn't receive a notification, I spent $20 bucks and I haven't been able to use them. And I don't get a message telling me, at least, that I got rejected to the beta.
At least be honest with us, should we (low-volume sending customers) look for another service?
For the previous international SMS service (which was also in beta, though admittedly, not very clearly denoted as such) we notified those that we believed would be impacted by the change. I'm sorry that you did not receive a notification. That should not have happened that way.
Every customer, regardless of volume, is important to us. We're opening up the intl SMS beta to more and more customers every day. I'm happy to try to work something out with you. If we can't get you up and running, I'll refund your $20. Email me: jsheehan@twilio.com
Don't get me wrong. It's not about the money. It's about transparency. Maybe you didn't notify me because my account was inactive, but you had the data -- maybe I'd return one day and tried to use the app as usual, just to receive an error that the international service isn't active.
I'm contacting you right now. I haven't really looked up for another service because I've been quite comfortable with you. I'm happy this is really the exception in a very good experience.
you used to have in in Beta before as well - and then you suddenly, without telling developers beforehand, just killed it. Why should it be any different this time?
