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Tangent: what's the difference between on-prem SaaS and just "software"?


I guess it refers to them servicing (updating, reacting to downtime, etc.) the software, while it being deployed on premise? In contrast to the clients IT department doing so.


Yes that's right.


We provide both the hardware and the software. Our clients are pretty small, with no IT staff, and no technical expertise.


it used to be called "private cloud", wasn't it?




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