Zoom has open conferences by default. Even if you host one on your business plan, anyone who has the number can dial into it. You could be paying a shitload of money for that, including their 'Zoom Rooms' where they fit out your meeting room with cameras and mics and their special app... and any fuckwit can dial in if they grab the phone number, which is also a US-based one.
I don't like to join company calls on an anon or personal account but Zoom makes absolutely zero effort to identify who you are and even if you're welcome. Most of the time I drop out and re-join under my corporate account. I cannot force other people to do the same, and their settings UI is insane.
By all accounts, Zoom deserves this intense scrutiny and I hope they take it seriously. All I see them trying to do is get their software on as many machines as possible.
I had a quick feedback call set up by a common investor with Eric, Zoom's CEO a few years ago. I remember I pointed out a few of those issues, and his reply was that the only problem he could see with the app was that it wasn't "pretty enough" and it needed new icons.
I hope Eric is learning something from this situation and will pay more attention in the future, every business gets those moments, maybe not that publicly.
I don't like to join company calls on an anon or personal account but Zoom makes absolutely zero effort to identify who you are and even if you're welcome. Most of the time I drop out and re-join under my corporate account. I cannot force other people to do the same, and their settings UI is insane.
By all accounts, Zoom deserves this intense scrutiny and I hope they take it seriously. All I see them trying to do is get their software on as many machines as possible.