Tracking at the microlevel is horrible. The time wasted keeping up and the padding in explainable areas to offset the undocumented task like pick up phone, talk to coworker, get water, go to bathroom, answer question.
In your example email took 15 minutes in reality it took 1 minute and I've used 14 minutes to get a coffee speak to an employee about upcoming company bake sale, holding the door for the CEO and getting to the conference room 5 minutes early to meet the client.
In your example email took 15 minutes in reality it took 1 minute and I've used 14 minutes to get a coffee speak to an employee about upcoming company bake sale, holding the door for the CEO and getting to the conference room 5 minutes early to meet the client.