One hundred percent agree with you. This is a perfect example where what's remembered as history is largely influenced by what was told by the victor.

Looks like Franklin won, then.

2018

A dividend is taxed. Share buybacks decrease the supply of outstanding shares so the hope is that the share price will increase. If shares are not sold, then there is an increase in value without incurring taxes.

Cisco probably did the least bad out of all those telecom/networking companies, and I don't think IBM was ever a big player. So many companies saw the start of their demise then--Lucent, Nortel Networks, Ericcson, etc.

I really hope this being on Threads is not the start of a trend. I don't really need or want to rely on another social media outlet.

How did you even tell them that they sent the wrong book?

When an item I ordered is delivered as the wrong item or when it never arrives, I can only select from a list of items in order to inform them about the bad delivery and none of the items lists "item never arrived" or "wrong item arrived".

And there is no other way to complain about the delivery/item--no help chat, no email I can contact.

One of the return options is 'item did not arrive'. You can also select 'I need help with another issue' or something like that, and either chat with support and explain or request a call.

(At least, in the UK. Like sibling comment to yours it's the amazing support and returns that makes me shop at Amazon (.de in their case) - I don't recognise the disaster described elsewhere in thread and I probably wouldn't shops there!)

In Canada .ca site at least, it's getting harder and harder to even find how to get help.

To get to chat, there are maybe 20 clicks to do. It's a series of menus and the wrong answer at any point leads you back to the prior purchases page.

If you finally get to 'chat', it's a terrible AI which never helps. If you respond incorrectly, AI closes the chat or gives dead end answers.

Only after all of this, do you finally have the opportunity to chat to a person. Often this person has a poor command of the english language too.

I just call now. They've literally made it so calling is 1000x easier.

Amazon is just hilariously, horribly managed these days.

I boycotted Amazon in January because of you-know-who and Bezo's swift and utter obeisance to him. It's surprisingly easy to go back to the old ways of waiting a little while for shipments if you're capable of planning ahead. (Speaking of which, it might be time for those of us who are post-Amazon to start thinking about our Christmas shopping.)

Unlike the author of the article, I don't believe it's possible to fix Amazon. He's talking about regulations as a remedy, but the U.S. is not likely to pass such regulations any time soon. The U.S. government is far more likely to threaten other nations for imposing such regulations or taxes on American companies operating in their jurisdictions. We saw this very thing happen when Canada was forced to delete its digital services tax.

If you don't think Amazon is delivering good value for your money, stop giving Amazon your money. Even though there is no direct competition for delivering Chinese junk to your doorstep overnight, stop giving Amazon your money. "Good, fast, cheap. Pick two." Amazon promised us all three, but failed to deliver just like all the rest.

Off the top of my head I can't remember but something like I need help with an order, then click "something else" or ask the automated chat to put you through to someone.

I was initially a little miffed to not see Garage House and then I noticed that they have it as a separate branch from "traditional" house and you know what, I'm okay with that. It's more correct as Garage House really derives from the music played at places like Paradise Garage and The Loft, which pre-dates traditional Chicago house.

And then there's Ron Hardy at Chicago's Warehouse who played both.