I received a response from their support and it’s hillarious.
TLDR: “We don’t plan to delete your data again in the forseeable future”
Full quote: “You can sign up for a new account here InfluxDB Cloud using a different region. We want to assure you that there are no more scheduled shutdowns planned. Therefore, once you have created the new account and begin writing to it, we do not foresee any data loss going forward”
This is just unbelievable. And plans do have a habit to change unexpectedly. There are certain red lines that a data storage company should never cross. Total loss of credibility going forward, at least until fresh, unaware users flock in. Anyway, I’m migrating all workloads from the TICK stack, for I can’t fathom the consequences for InfluxDB OSS, particularly if they now lose some of their funding, given their expenditures on the rewrite for InfluxDB 3, for example. Lightbend Akka caused enough trouble already.
I find your tone here quite condescending. We've never received those mails you've mentioned and you make it out like it's our fault that we didn't react. I mean, you managed to send us marketing mails in april and failed to mention you're gonna discontinue the service. So much for honest effort...
TLDR: “We don’t plan to delete your data again in the forseeable future”
Full quote: “You can sign up for a new account here InfluxDB Cloud using a different region. We want to assure you that there are no more scheduled shutdowns planned. Therefore, once you have created the new account and begin writing to it, we do not foresee any data loss going forward”
No more information was provided in the mail.